Built for agencies. Meet the partner programme Essential cookies only. Privacy

Security & trust

Care for the knowledge
behind the campaign.

Client material, team access and participant information deserve considered handling. Start with clear responsibilities and ask the right questions before a campaign.

Administrative access

The right people.
The relevant work.

The current application uses invitation-based administrative access, verified email and role-scoped permissions. Platform operators and partner owners require multi-factor verification.

An agency partner, its clients and their campaigns form the access boundaries. Signing in alone does not grant access to every client or campaign.

Source material

Handle the source
with purpose.

Source files use private storage and require authorised access. Uploads pass file-safety checks before they become available for use.

Only supply material you have permission to use. Before an AI-enabled campaign, discuss the configured provider, processing arrangements and suitability of the material with us.

AI and accountability

People remain
responsible for the questions.

AI generation can produce a useful first draft, but it can also misunderstand context or propose an incorrect answer. The campaign workflow includes human review of the questions, answer options and source references.

Agree who checks the substance, who approves the campaign and how changes will be reviewed. An approval should apply to the version that is actually delivered.

Before participant data is involved

Make the data
conversation explicit.

The full participant journey is being developed. Its specific notices, retention settings and operational arrangements must be agreed before use.

For this website

Our enquiry form asks for business contact details and permission to respond. It does not accept source uploads or quiz answers. We use essential cookies, with no advertising or analytics trackers added to this site.

Read the privacy notice

For your requirements

Tell us about the questions your team needs answered. We’ll discuss the relevant controls and current capabilities without relying on blanket security claims.

Talk to us

Your next campaign starts with a conversation

Bring the knowledge.
We’ll explore the possibilities.

Explore how AI-generated questions, human review and branded delivery could work for your next client campaign.

Request a demo Invitation-only partner programme
Illustrative preview

A question with
a source behind it.

A non-playable example from a fictional service playbook. AI drafts the question; the team checks the answer, wording and relevance before approval.

Question 3 of 8

When a customer raises a delayed delivery, what should you do first?

ACheck the order record before promising a resolution
BEscalate every delay immediately

Source: service recovery playbook · p.12
No answers or participant details are collected in this example.